Account & Operations Director

I am an account and operations leader with 9 years of experience at WPP's VML, where I grew from Account Assistant to Director.

I have managed complex, multi-account portfolios in fast-paced agency environments, overseeing budgets, scopes of work, capacity planning, and cross-functional delivery.

In my most recent role, I led a portfolio of 6 key accounts with approximately US$1.4 million in annual fees, owning the P&L and helping build what finance leadership identified as the most profitable portfolio in the agency.

I have extensive experience coordinating teams of 50+ professionals across strategy, creative, media, production, and content, while managing timelines, dependencies, risks, and client expectations.

I have also been actively involved in new business development, including pipeline management, proposal creation, and pitch coordination, contributing to the win of multiple new accounts over my tenure.

I am currently developing independent brand and operations consulting projects and continuing to self-study artificial intelligence applied to business.

I bring a strong mix of operational discipline, commercial thinking, and collaborative leadership, with a background in communications, advertising, and integrated marketing campaigns.