Carlos Rico
Carlos Rico

Administrative Support and Customer Service Specialist

Open to offers · Member since 14 Jul 2026
Message
Location
Colombia
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Junior

About

Professional summary

I am a final-year Philosophy student with a strong academic background in research, critical analysis, and the writing of both outreach and scientific texts.

I have practical experience in data management, administrative support, and customer service in remote environments, where I developed adaptability, proactivity, and efficiency in meeting goals.

My work has involved handling databases, organizing information, supporting back-office operations, and maintaining confidentiality and accuracy in records.

I have also worked in family business operations, where I strengthened my skills in inventory control, cash reconciliation, and direct customer attention.

My academic training has focused on ethics, politics, peace culture, human rights, and interdisciplinary social-humanistic work, which has shaped my professional perspective and commitment to social impact.

I am comfortable using digital tools and collaborative platforms, and I bring strong communication, synthesis, and organization skills to multicultural and remote work settings.

Skills

12 capabilities

Experience

Career history

Agente de Gestión Administrativa y Atención al Cliente CHATCENTER

Managed databases and information flow for international subcompanies, ensuring integrity and confidentiality of records. Supported back-office and administrative tasks, improving response processes and document organization in virtual environments. Developed assertive communication and problem-solving skills in multicultural contexts.

Asistente de Gestión y Control NEGOCIO FAMILIAR

Supervised product reception and control, maintaining systematic inventory organization and internal logistics. Performed cash reconciliation and direct customer service, strengthening attention to detail and ability to work under pressure.

Education

Learning history

Universidad de Pamplona

Undergraduate Student, Filosofía

Currently in the ninth semester. Coursework includes critical reading, academic research, text interpretation, academic proofreading, scientific article development, socio-humanistic and interdisciplinary organization, outreach writing, teaching, and philosophical educational proposals.

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