Administrativa y Customer Support con experiencia en atención al cliente, ventas y gestión de datos en entornos remotos.
Me especializo en la comunicación efectiva, resolución de consultas, manejo de objeciones y detección de necesidades
tanto en clientes individuales como en negocios.
Me destaco por la organización, el cumplimiento de objetivos y la adaptación a distintos entornos de trabajo.
Busco desarrollarme en roles remotos donde pueda aportar valor en atención, soporte o ventas.
Provides customer service, manages agendas and appointments, handles cash and income records, performs administrative and documentation tasks, and follows procedures and document control.
Handled administrative and customer service tasks for B2C and B2B clients, used CRM systems, Google Workspace, Microsoft Office, managed databases, and worked toward KPIs.
Provided telephone support to banking customers, advised on financial products, managed queries, claims and operations, used banking systems and CRM, and supported commercial and quality goals.
Contacted B2B clients to evaluate products and services, conducted satisfaction surveys, identified needs, analyzed feedback, and supported customer experience improvement initiatives.
Managed community and digital communication tasks.
Provided counseling-related support.
Técnica Superior, Radiología
Technical higher education in Radiology.
Completed Secondary Education, Social Sciences
Completed secondary studies with a Social Sciences orientation.
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