I am a commercial executive with experience in consultative sales, business development, and customer relationship management across automotive, financial, and service environments.
I have worked throughout the full sales cycle, from lead generation and prospecting to negotiation, closing, post-sale follow-up, and customer loyalty.
My background includes B2B and B2C sales, pipeline management, account development, and the use of CRM tools to improve commercial performance.
I also have experience in financial products, digital services, and automotive sales, which has strengthened my ability to adapt to different markets and customer needs.
I combine a commercial profile with studies in Information Systems Engineering, which allows me to bring a technology-oriented mindset to sales processes.
I am especially interested in using digital tools, automation, and artificial intelligence to increase productivity, improve customer success, and support business growth.
Commercialized new and used Ford vehicles through consultative sales. Managed customer relationships and pipeline follow-up using CRM tools. Advised clients on financing, loans, and banking alternatives. Prospected new customers through events, campaigns, and commercial actions. Negotiated and closed sales operations, and supported post-sale follow-up and loyalty initiatives.
Commercialized financial products, credit solutions, and digital services through consultative sales. Applied cross-selling and upselling strategies. Supported customer retention, customer success, and long-term commercial relationships.
Provided customer support and guidance on procedures and services. Managed inquiries, complaints, and case follow-up. Validated and entered information into corporate systems. Prepared reports and supported operational tasks.
Alumno Avanzado, Ingeniería en Sistemas de Información
Advanced student in Information Systems Engineering.
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