I am an administrative professional focused on results and highly adaptable, with more than 7 years of experience in executive support, operational data control, and virtual assistance.
I have built a strong background in customer service, office administration, and workflow optimization, supporting both internal operations and client-facing processes with accuracy and confidentiality.
My experience includes advanced Excel work for analysis and reporting, financial and operational data management, payroll support, and coordination of digital marketing activities.
I am comfortable managing calendars, coordinating meetings, handling CRM records, and supporting multiple projects at once in fast-paced environments.
I also bring experience in digital marketing support, including Meta Ads, lead generation, copywriting, content optimization, and the use of AI tools such as ChatGPT and Canva AI to improve communication and productivity.
I communicate professionally in English at a B2 level and am fluent in Spanish, which allows me to work effectively with clients, teams, and stakeholders in bilingual environments.
I am open to remote or in-person opportunities and value roles where I can contribute through organization, discretion, problem-solving, and continuous improvement.
Provided high-level virtual assistance and operational support. Managed customer service and lead workflows, ran up to five direct-response Meta Ads campaigns per day, built custom Excel databases for marketing analysis and reporting, coordinated electronic calendars and virtual agendas, and used AI tools such as ChatGPT and Canva AI to draft professional copy and improve communication consistency.
Handled daily commercial transaction records, organized accounting documents, and prepared weekly and monthly administrative and financial reports. Managed payroll for more than 20 employees, including biweekly payments, vacation tracking, thirteenth-month bonus calculations, and settlements. Coordinated accounts payable and receivable for more than 15 vendors, supported administrative procedures with the tax authority, and maintained CRM and Excel-based databases.
Managed office administration tasks, drafted corporate legal files, ensured compliance with local labor regulations, provided professional customer service, organized confidential databases, and tracked strict legal deadlines while coordinating with multidisciplinary professionals.
Mentorship Program, Digital Marketing and AI Integration
Ongoing specialization focused on digital architecture, sales strategies, and artificial intelligence models.
University Studies, Business Administration and International Business
Advanced university studies completed in the core curriculum, with extensive practical experience applied in professional roles.
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