I'm a versatile professional, with experience in web development, customer service, and teaching English. I've been refining my web development skills for over 5 years, and I'm comfortable with HTML, CSS, JavaScript, React, and various web development frameworks. Passionate about using technology to solve problems and enhance user experience. Committed to staying up-to-date with the latest trends and best practices in web development. As a customer service representative, I take great satisfaction in providing exceptional service, resolving issues effectively, and building strong relationships with customers.
Built and maintained strong client relationships, achieved high satisfaction scores, handled 1200+ monthly tickets and chats, supported billing and financial operations, managed contract and service renewals, and led onboarding and training programs.
Promoted to Knowledge Ambassador and served as Trainer Assistant, supported onboarding and policy updates, and contributed to recruitment by screening and selecting qualified candidates.
Delivered high-quality customer support with 100+ daily chats and tickets and achieved strong KPIs including customer satisfaction, first call resolution, and handling time.
English Teaching Degree, English Teaching
Completed an English Teaching Degree in Santiago del Estero.
Front End Web Development, Front End Web Development
Completed training in front end web development including HTML, CSS, JavaScript, and React.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
