Mohammad Quzaimeer Mohammad Suhaimi
Mohammad Quzaimeer Mohammad Suhaimi

AI Data Annotation Specialist

Open to offers · Member since 15 Jul 2026
Message
Location
Malaysia
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Mid

About

Professional summary

I am a Korean-speaking professional with over 5 years of experience in AI data annotation, content moderation, customer support, and operations.

I have worked with companies such as Tech Mahindra, Cognizant, Binance, and Prometric, where I supported high-volume workflows and maintained strong quality standards.

My background includes dataset labeling, quality assurance, customer issue resolution, and policy-based content review, with a consistent focus on accuracy and productivity.

I am comfortable working with CRM and support tools such as Salesforce and ticketing systems, and I have experience collaborating with QA and operations teams to improve processes.

I bring strong analytical thinking, communication skills, and problem-solving ability, and I am used to meeting KPIs, SLAs, and deadlines in fast-paced environments.

I am looking for opportunities where I can contribute my language skills, operational discipline, and experience in AI-related and support-focused roles.

Skills

14 capabilities

Experience

Career history

Data Labeller Tech Mahindra

Annotated and labeled datasets for AI/ML projects, performed quality assurance, maintained productivity and quality KPIs, and collaborated with QA teams to resolve data issues.

Customer Service Representative Binance

Handled customer inquiries through live chat and ticketing systems, resolved issues while maintaining SLA targets, and managed special cases and escalations professionally.

Senior Process Executive Cognizant

Reviewed reported social media content based on client policies, identified policy violations, escalated complex cases, and supported process improvements.

Language Associate Specialist Tech Mahindra

Provided Korean-language customer support, managed cases through Salesforce CRM, and resolved customer issues with high-quality service.

Support Specialist Prometric

Supported candidates throughout the testing process, coordinated with clients and test centers, and maintained quality and productivity metrics.

Education

Learning history

Korea University

Bachelor's Degree, Mechanical Engineering

Bachelor's degree in Mechanical Engineering.

Donyang Mirae University

Diploma, Mechanical Engineering

Diploma in Mechanical Engineering.

Seoul National University

Program, Korean Language

Korean Language Program.

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