I am a patient coordination and operations professional with experience supporting international patients, front desk operations, and customer-facing service in fast-paced environments.
I have managed end-to-end patient coordination, including initial contact, scheduling, CRM updates, treatment plan coordination, and administrative follow-up. I enjoy working in roles where organization, communication, and attention to detail directly improve the client or patient experience.
My background also includes aviation and hospitality, where I progressed into leadership and supervisory responsibilities. In those roles, I supported daily operations, team coordination, reporting, and service delivery while maintaining high standards under pressure.
I am comfortable working across multicultural teams and with international customers. I have experience using CRM platforms, customer support tools, and Microsoft Office applications to keep workflows efficient and accurate.
I am known for being adaptable, reliable, and calm in demanding situations. I have worked independently on night shifts, handled operational responsibilities, and contributed to process improvements through strong organizational performance.
I am open to relocation and remote-ready opportunities, and I am looking for a role where I can continue growing in operations, coordination, customer service, or administrative support.
Manage end-to-end patient coordination from initial contact through aftercare. Coordinate treatment plans, scheduling, CRM records, and administrative processes for international patients. Transitioned from patient acquisition into coordination based on strong organizational performance.
Manage front desk operations, guest communication, and administrative tasks during independent 12-hour night shifts.
Progressed from Cabin Crew to Senior Cabin Crew and later to Deputy Base Supervisor. Delivered customer service while ensuring safety compliance. Supported base operations, training processes, and team coordination across daily flight operations. Used digital systems for planning, reporting, and accounting.
Delivered customer service while working with Airbus operational systems and airline procedures.
Ensured shipment quality and compliance with international standards. Communicated with global partners and maintained documentation accuracy under deadlines.
High School Diploma, Hospitality Specialization
High school education with hospitality specialization.
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