I am a Process and Quality Engineer with experience in data analysis, process improvement, and quality assurance in multinational environments.
I have worked across order management, documentation, data entry, quality operations, business analysis, and process engineering, which has given me a broad view of operational excellence and cross-functional collaboration.
My background includes process mapping, root cause analysis, SOP development, KPI tracking, and continuous improvement using Lean and Six Sigma methodologies.
I am comfortable working with data and systems such as Excel, SQL, RStudio, SAP MDG, Salesforce, and Jira to support accurate reporting and better decision-making.
I have collaborated with international teams, supported compliance and audit activities, and helped improve workflows, documentation standards, and operational efficiency.
I am looking for opportunities where I can contribute my analytical mindset, quality focus, and process improvement experience to help teams work more effectively.
Coordinated end-to-end order management and logistics operations. Managed domestic and international shipment documentation, collaborated with warehouse teams to improve dispatch timelines, developed reports for orders, invoices, and shipment tracking, and standardized export templates for customs compliance.
Validated and verified data using patient and insurance documentation, ensured regulatory compliance and high data accuracy, collaborated with U.S. teams to resolve discrepancies, and identified process gaps to improve workflow efficiency.
Monitored quality metrics using Salesforce and Jira, performed root cause analysis to identify error trends, participated in Kaizen and continuous improvement initiatives, and supported audits and quality documentation.
Implemented SAP MDG for master data management, developed SOPs and process documentation, conducted process mapping to improve workflows, and ensured data consistency across teams.
Led process improvement and operational optimization projects, designed database systems for patient records and inventory, and developed workflow diagrams and documentation.
Bachelor’s Degree, Process and Quality Engineering
Diploma, Quality Control
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
