Built and scaled an international surf academy and wellness retreat business. Grew annual revenue to $40K by managing operations, marketing, and customer success initiatives end to end. Maintained 5-star satisfaction and increased retention by 25% through proactive follow-ups and process optimization. Implemented multi-currency payments, generating $9K in premium retreat revenue and improving client experience. Standardized communications, saving more than 2,500 minutes annually. Increased revenue by 20% through partnerships with hotels and villa owners.

Led U.S. clients through consultative sales of digital marketing programs in a short-term contract role.

Worked for a global SaaS communication platform supporting sales and support operations across the U.S., Spain, and Israel. Opened opportunities through independent outreach and personalized value creation, generating about $200K in potential ARR. Expanded pipeline across multiple markets and increased inbound engagement by 120% through LinkedIn content. Was recognized twice as a Top Performer in the Israeli market team.

Led digital transformation projects to improve efficiency and system adoption. Managed a remote CRM implementation for 5,000 employees during COVID-19, achieving 98% satisfaction and 100% adoption through structured onboarding and digital training. Delivered more than 500 workshops for over 2,000 employees, improving system adoption by 30%.