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Spanish - Native or Bilingual English - Advanced Portuguese - Elementary

About Me

I am a bilingual growth marketing and RevOps professional with more than 10 years of experience across education, manufacturing, and services.

Over the last two years, I have focused on growth marketing, revenue operations, and brand visibility initiatives across traditional search engines and AI platforms. I have worked on SEO, content development, and commercial messaging with a strong focus on measurable business outcomes.

I have managed CRM infrastructure in HubSpot, supported marketing automation workflows, and helped improve lead generation and engagement through bilingual content and newsletter strategy. I also have experience designing commercial proposals and supporting sales enablement efforts.

My background includes international trade, process coordination, documentation, logistics, and client service. This combination has helped me build a practical understanding of operations, stakeholder communication, and cross-functional collaboration.

I am comfortable working in remote environments and collaborating with teams across different functions. I bring strong analytical skills, attention to detail, and adaptability in changing environments.

I communicate confidently in English and Spanish, and I am especially interested in roles that combine marketing, operations, CRM, content, and growth strategy.

Skills

Customer ServiceData AnalysisDocumentationLead GenerationMicrosoft ExcelMarket ResearchSEOPowerPointGoogle WorkspaceMarketing AutomationAdministrative SupportCanvaContent MarketingTranslationSharePointLogisticsApolloGrowth MarketingRevenue OperationsGEO

Experience

Revenue Operations Coordinator @ Callzilla
Aug 2024 - Jun 2026

Led search visibility initiatives across traditional search engines and AI platforms, created content for industry and service pages, improved SQL generation, designed commercial proposals, managed bilingual newsletter performance, and maintained HubSpot CRM and marketing automation workflows.

International Trade Executive @ KOS Protección S.A.S
Oct 2021 - Jun 2024

Coordinated documentation, logistics, distribution, and international market research. Led the documentation process for expansion into Mexico and managed international transactions and foreign trade processes.

Young Learner Parent Liaison Officer @ British Council
Jun 2018 - Sep 2021

Managed data entry, recordkeeping, focus groups, reporting, and dashboards. Supported the transition from in-person to virtual classes and coordinated administrative processes related to academic program updates.

Children Helper / Usher / Customer Service Assistant @ British Council
Mar 2015 - Dec 2017

Managed customer requests and feedback, supported educational and cultural events, handled enrollment processes, coordinated logistics, and resolved inquiries related to programs and services.

Administrative Assistant @ KOS Protección S.A.S
Nov 2014 - Feb 2015

Created and maintained client databases, tracked accounts and processes, managed invoicing and dispatch, and translated commercial documents between English and Spanish.

Education

Universidad de La Salle
Feb 2012 - Oct 2017

Degree, International Business and International Relations

Undergraduate degree focused on international business and international relations.

Language Teaching Centre, Eastbourne, England
Jun 2013

Program, Advanced English

Advanced English language program completed in England.

British Council, Bogotá, Colombia
Mar 2008 - Nov 2012

Certification, B2 English Proficiency

English proficiency certification.

Portfolio not available.

Services not available.

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