Duygu Çolak
Duygu Çolak

Trust & Safety / Content Moderation Specialist

Open to offers · Member since 17 Jul 2026
Message
Location
Istanbul, Türkiye
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Mid

About

Professional summary

I am an adaptable professional with experience across game moderation, customer service, retail, e-commerce, sales, and data entry. I have worked in fast-paced environments where communication, accuracy, and calm problem-solving were essential.

My background includes moderating mobile game communities, enforcing guidelines, and handling player issues in a way that supports safe and positive user experiences. I am comfortable working with people, resolving conflicts, and maintaining standards.

I have also supported order fulfillment, retail operations, and sales activities, which strengthened my teamwork, time management, and customer service skills. These roles taught me how to stay organized and responsive under pressure.

Earlier in my career, I completed data entry and promotional work, where I developed attention to detail and learned how to communicate clearly with different audiences. I also have basic SEO knowledge from my internship experience.

I am especially interested in international opportunities in Trust & Safety, Content Moderation, and Customer Support. I enjoy roles where I can contribute to a reliable, respectful, and efficient user experience.

I am open to opportunities that allow me to use my communication skills, operational mindset, and problem-solving abilities in a remote or international setting.

Skills

10 capabilities

Tech stack & tools

Working toolkit

Development

Experience

Career history

Game Moderator DNC Medya

Moderated mobile game communities, enforced community guidelines, and handled player issues.

Order Fulfillment Specialist Mopaş

Prepared online grocery orders and coordinated deliveries.

Sales Representative ŞOK Marketler

Worked as cashier, handled shelf replenishment, warehouse support, and customer service.

Sales Consultant Cadde Vizyon

Provided sales assistance and supported store organization.

Jewelry Production Assistant Ymur Tasarım

Produced handmade jewelry based on existing designs.

Data Entry Intern Vale Bilişim

Handled product entry, descriptions, tagging, and basic SEO tasks.

Promotional Hostess Saha Ajans

Supported product promotion and customer engagement.

Education

Learning history

Namık Kemal University

Associate Degree, Construction Technology

Associate degree with GPA 2.81/4.00.

Hüseyin Avni Sipahi Vocational & Technical Anatolian High School

High School Diploma, Web Programming

High school diploma in Web Programming.

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