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English - Fluent Spanish - Native or Bilingual

About Me

I am a business operations professional with experience supporting administration, logistics, customer service, and project coordination across retail and collegiate environments. I have developed a strong foundation in operational support, documentation, scheduling, and workflow management through hands-on roles that required organization, adaptability, and attention to detail.

I am currently pursuing a Bachelor of Business Administration with concentrations in Sports Management, Marketing, and Entrepreneurship, along with a minor in Marketing Design. My academic background has strengthened my understanding of business processes, team coordination, and marketing support, while also helping me build practical skills that I apply in day-to-day operations.

In my work experience, I have supported athletic operations at LaGrange College by maintaining records, preparing reports, coordinating logistics, and assisting with event and team administration. I have also contributed to a multi-brand retail business by managing inventory workflows, supporting customer service, coordinating cross-functional tasks, and helping with marketing and social media planning.

I am highly organized, proactive, and comfortable working in fast-paced environments where priorities can change quickly. I learn new systems quickly and enjoy improving processes that make operations more efficient and reliable.

I am fluent in English and Spanish, which allows me to communicate effectively in bilingual settings and support diverse teams and customers. I also bring experience with Microsoft Excel, Google Workspace, CRM tools, and Adobe creative software, which helps me contribute across both operational and content-related tasks.

I am open to opportunities where I can continue growing in business operations, administration, project coordination, or marketing support. I value roles that combine structure, collaboration, and problem-solving, and I am motivated to contribute to teams that need dependable operational support.

Skills

Customer ServiceData AnalysisProcess ImprovementDocumentationMarketingEnglishContent CreationSocial Media ManagementInventory ManagementWorkflow ManagementSpanishAdministrationBusiness OperationsCalendar ManagementProject CoordinationLogistics CoordinationSports Managemententrepreneurship

Experience

Athletics Operations Assistant @ LaGrange College
Aug 2022 - Present

Supported administrative operations for the collegiate baseball program, including documentation, scheduling, and operational logistics. Maintained athletic databases, statistical reports, and operational records using Microsoft Excel. Prepared reports, organized documentation, and assisted coaches and athletic staff with daily operational needs. Helped coordinate events, team logistics, and administrative workflows.

Business Operations Assistant @ Básico Concept Store
Oct 2017 - Present

Coordinated daily operations across a multi-brand retail business, supporting inventory management, logistics, customer service, and administrative functions. Managed operational workflows across multiple brands and supported business documentation and cross-functional processes. Assisted with project coordination, marketing initiatives, and social media content planning. Provided onsite and remote support to help maintain operational continuity while studying abroad.

Education

LaGrange College
Aug 2022 - May 2026

Bachelor of Business Administration (BBA), Sports Management

Undergraduate studies focused on sports management and business administration.

LaGrange College
Aug 2022 - May 2026

Bachelor of Business Administration (BBA), Marketing and Entrepreneurship

Undergraduate studies focused on marketing, entrepreneurship, and business strategy.

LaGrange College
Aug 2022 - May 2026

Minor, Marketing Design

Minor studies in marketing design.

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