About Me
I am an administrative and commercial assistant with several years of experience supporting office operations, customer service, and sales administration.
I have worked on administrative file management, document reception and verification, scanning, archiving, and maintaining organized records according to internal procedures.
I am experienced in invoicing follow-up, preparing and sending invoices, handling customer claims, and supporting after-sales service requests.
I also have experience entering customer orders into management tools, checking data accuracy, preparing quotes, and assisting with sales administration tasks.
My background includes customer reception and guidance, travel agency support, and adapting quickly to different work environments and team settings.
I am comfortable with office tools, fast and accurate data entry, and collaborative work, and I bring strong versatility, adaptability, and commercial awareness to administrative roles.
Skills
Customer ServiceData EntryAdministrative SupportTeamworkInvoicingDocument ManagementSales SupportTravel CoordinationOrder ProcessingComplaint Handling
Experience
Managed administrative files, received and verified documents, scanned and archived records, followed invoicing, prepared and sent invoices, handled after-sales service requests and customer complaints, entered customer orders into the management tool, checked data accuracy, prepared quotes, and supported administrative processing of orders and invoices.
Welcomed clients, identified their needs, managed modification and cancellation requests, prepared quotes, and followed invoicing and payment processes.
Provided reception and information services, adapted to different contexts and customer needs, integrated quickly into new teams, and adjusted rapidly to new work methods and changes.
Education
DUT, Développement informatique
Diploma in computer development.
Baccalauréat, Science expérimentales
Secondary school diploma in experimental sciences.
Portfolio not available.
Services not available.