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Russian - Native or Bilingual English - Fluent

About Me

I am a product manager with 5+ years of experience leading mobile, fintech, and internal tools products, built on nearly a decade in software engineering.

I focus on customer discovery, experimentation, and roadmap prioritization to deliver features that improve adoption, efficiency, and business outcomes.

I have worked across product areas including field mobile apps, live casino operations tooling, and fintech marketplace products, partnering closely with engineering, operations, and cross-functional stakeholders.

I am comfortable turning raw customer signals, analytics, and operational feedback into clear requirements, user stories, and engineering-ready artifacts.

I also work fluently with AI-assisted product workflows, using tools like Claude Code, Cursor, and MCP integrations to accelerate research and analysis.

My background in software development helps me bridge product and engineering effectively, especially when working with complex systems, data, and technical tradeoffs.

Skills

SQLJavaScriptStakeholder ManagementProduct ManagementTypeScriptAgileHTMLCSSSoftware EngineeringA B TestingScrumMicroservicesUser ResearchProduct StrategyProduct AnalyticsPrompt EngineeringAngularJSRoadmappingASP.NET MVCCustomer DiscoveryGo To MarketC#Model Context Protocol

Tech Stack & Tools

Design

Development

Experience

Product Manager | Field Mobile App @ ServiceTitan
Oct 2024 - Jun 2026

Owned operations-related features for the Field Mobile App, driving prioritization from discovery through delivery. Shipped features that helped customers migrate from the legacy mobile app and increased adoption from about 100 to 5,000 businesses. Conducted customer discovery, technician ride-alongs, and analytics analysis to define requirements, user stories, and success metrics. Used AI tools and MCP integrations with Snowflake, FullStory, Kibana, and Gong to accelerate investigation and prepare engineering-ready artifacts.

Product Manager | Internal Tools @ CreedRoomz (SoftConstruct)
Jun 2023 - Oct 2024

Owned the roadmap for internal tools supporting Live Casino and studio operations. Gathered requirements from operations and engineering, prioritized the backlog, and coordinated cross-functional delivery to improve workflow efficiency.

Product Manager @ HiLearn / MoneyLion
Mar 2021 - Mar 2023

Led product work for fintech marketplace and affiliate products. Helped grow marketplace revenue to over 1M USD monthly by coordinating cross-team efforts. Ran customer discovery, defined product requirements and technical specifications, and built an A/B testing program to improve conversion.

Software Developer @ Praemium
Oct 2015 - Feb 2021

Designed, developed, and launched an internal continuous-integration tool for Microsoft Dynamics 365 that monitored more than 20 client instances. Partnered with global teams on a monolith-to-microservices migration.

Education

Yerevan State University
Not specified

Bachelor of Philosophy

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