I am an operations and customer-service professional with more than 20 years of experience managing high-volume workflows, customer portfolios, operational records, data accuracy, issue investigation, and process improvement.
I have worked extensively across order handling, inventory reconciliation, reporting, and service quality, with a strong focus on keeping data accurate and processes reliable. My background includes supporting B2B customers, managing recurring schedules, and resolving operational issues in fast-paced environments.
I also bring practical experience with mobile-system UAT, structured reporting, and workflow analysis. I enjoy translating real operational needs into clear requirements, testing solutions, and improving how teams work day to day.
In recent years, I have expanded my technical skills through Excel, Tableau exposure, and a completed university Python program. I use these skills to support data workflows, reporting, validation, and automation-oriented thinking.
I am also the creator of FuelBook Fleet, a published application that combines role-based administration, analytics, quality controls, warnings, and exports. This project reflects my interest in building practical tools that solve real operational problems.
I am open to opportunities where I can contribute in client success, operations, data quality, reporting, and process improvement, especially in roles that value ownership, reliability, and continuous improvement.
Designed and published a multi-user application for recording, validating, analysing and reporting structured fuel and vehicle data. Built role-based administration, invitations, vehicle assignments, analytics, warnings, OCR-assisted entry, and reporting workflows. Developed CSV, XLSX, and PDF exports and managed testing, issue investigation, deployment, and iterative process improvement.
Managed accurate records and recurring service schedules for approximately 200 B2B customers through the full order-to-payment cycle. Used a mobile sales system for customer records, orders, invoices, stock, sales history, returns, and barcode-based processing. Participated in UAT for a new Android sales application and submitted detailed workflow and usability feedback.
Managed time-sensitive multi-stop services, coordinated parent and school communications through the onboard attendant, and maintained full safety-protocol compliance.
Maintained accurate records across 100+ frozen-product SKUs, near-daily pallet receipts, periodic counts, and deliveries. Verified quantities against documents, investigated discrepancies, checked packaging, expiry dates, and temperatures, and applied FIFO/FEFO rotation.
Managed operational and financial records across more than 1,000 SKUs, suppliers, and a five-person team. Forecasted requirements, placed orders, verified deliveries and invoices, updated prices, and reconciled cash and POS records.
Handled daily stock and replenishment responsibility for hundreds of SKUs and performed product-quality and return assessments during reception shifts.
Performed inspections, issue and damage reporting, and readiness support across a fleet of more than 100 vehicles, including premium customer transfers.
Provided high-volume customer service with reservation, payment, and opening-operation responsibilities in a busy hospitality environment.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
David Salas Procurement, Customer Care, and Logistics Analyst 
Ali Khalili Business Architect and Growth Strategist 
Almira Arif Business Development 
Juan Pablo Parra Criollo Procurement and Logistics Specialist 
Carlos Legorburu Senior Commercial Account Manager 
Pavo Pavlovic Enterprise Sales Director 
Karol Moreno Customer Success Specialist & Setter Digital 
Octavio Alexander Ventura Castro Commercial Sales and IT Solutions Specialist 
