I am an analytical and detail-oriented professional with a strong background in administrative work, contract validation, data verification, and customer operations.
I have studied law and legal studies at Lund University, with a focus on EU law, contract law, and regulatory frameworks, and I have also studied psychology and behavioral science at Örebro University, focusing on social, group, and organizational psychology as well as cognitive processes.
My experience includes work in financial services, insurance, customer operations, healthcare support, and freelance AI-related data review. In these roles, I have developed a strong ability to work precisely, manage sensitive information, and maintain structure in fast-paced environments.
I am commercially driven and comfortable identifying sales opportunities through needs-based upselling, while also ensuring that customer needs and compliance requirements are handled carefully.
I work well independently and remotely, and I am experienced in using digital systems, financial accounting software, and AI tools to automate workflows, conduct research, and improve efficiency.
I am currently seeking remote roles where I can contribute my analytical mindset, administrative strengths, and cross-functional experience in a professional environment that values accuracy, reliability, and problem-solving.
Reviewing and analyzing data to train and improve advanced AI models. Following project guidelines with precision and a strong eye for detail. Managing daily workloads independently in a fully remote work environment.
Coordinated daily logistics, appointments, and schedules for a family member recovering from a stroke. Managed communication with healthcare staff and authorities while ensuring daily routines ran smoothly.
Worked in care roles under demanding conditions where staying calm, making quick decisions, and reliability were essential. Handled digital reporting, documentation, technical equipment, and alternative communication tools.
Handled incoming customer calls and resolved tickets regarding billing and contract disputes. Verified international payment flows and account data for accuracy, and drove active upselling of product accessories and extended warranties.
Reviewed insurance contracts to ensure compliance with internal guidelines and official regulations. Managed customer data and back-office systems, and focused on needs-based upselling of additional insurance policies.
Checked international payments to ensure sensitive financial data was accurate and processed correctly. Handled daily accounting reconciliation and administrative tasks under strict safety protocols.
Handled cash transactions in a busy environment and performed quick financial verifications accurately.
Completed Courses, Contract law, Commercial law, EU law, Constitutional law, legal studies
Completed Courses, Social psycology, Group psychology, Organizational Psychology
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.