I am a project manager with 7+ years of experience leading cross-functional programs across marketing, localization, regulatory, and communications work in global markets.
I have managed complex initiatives involving Product, Engineering, Legal, Marketing, QA, vendors, and language teams, with a strong focus on delivery quality, timelines, and stakeholder alignment.
My background includes mobile and UI release readiness, beta testing, vendor management, risk mitigation, CMS publishing, and operational process improvement.
I have worked across Korea and the United States, supporting multilingual launches and international programs that required careful coordination across countries, languages, and functional teams.
I also bring experience in localization and translation-related workflows, including issue triage, documentation, approvals, and quality control for user-facing content and platform builds.
I am comfortable working in fast-paced environments where I need to balance execution, communication, and problem-solving to keep projects moving and deliver measurable results.
Led 80+ user-facing marketing programs across 42 languages, managing plans, workflows, milestones, budgets, vendors, risks, testing requirements, and approvals. Improved vendor quality, reduced review time, and built SQL-based triage and project documentation processes.
Partnered with Product and Engineering to coordinate beta testing and resolve mobile and UI issues, improving release readiness and user experience across global titles for the Korean market.
Delivered marketing, regulatory, and technical documentation across 14 countries, supporting compliance requirements and approval for products valued at $88M. Implemented an issue tracking and resolution system to improve visibility and turnaround time.
Managed website content publishing through WordPress and coordinated internal stakeholders, language teams, designers, and production vendors to improve public engagement and donor acquisition.
Coordinated marketing, product, PR, design, and external production partners for major product announcements and keynote content delivery, supporting messaging consistency and promotional asset readiness.
M.A. degree, English-Korean Translation & Interpretation
B.A. degree, English-Korean Translation & Interpretation
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