I am an experienced international business, export sales, marketing, procurement, and customer care professional with more than 11 years of experience across reputable companies in Thailand and the region.
I have built my career around B2B sales, export operations, market development, customer relationship management, and cross-functional coordination. My background includes managing export departments, supervising teams, handling international vendors and clients, and supporting business growth through strategic marketing and sales execution.
I am comfortable working in fast-paced, multicultural environments and have consistently contributed to commercial success through customer acquisition, trade fair participation, market analysis, and operational oversight. I also have hands-on experience in procurement, logistics coordination, freight forwarding, and export documentation.
Customer care has always been a core strength of mine. I focus on clear communication, problem solving, complaint handling, and maintaining strong client relationships through timely and professional support. I value service quality, responsiveness, and long-term customer satisfaction.
In addition to business and sales leadership, I have experience with website management, e-commerce, and digital communication tools. I am also familiar with preparing reports, forecasts, and management summaries to support decision-making and business planning.
I am open to remote work opportunities and am looking for a role where I can apply my international business experience, leadership skills, and customer-focused mindset to help a company grow and succeed.
Coordinated with executives, procurement management, end users, vendors, and logistics teams to ensure smooth purchasing and warehouse operations. Supervised procurement staff, developed sourcing strategies, negotiated contracts, managed logistics, reduced procurement costs, and implemented inventory and safety procedures.
Managed marketing activities, set market and sales areas, monitored performance, trained staff, coordinated with other departments, secured new business accounts, supported market studies, and helped expand products into new countries and cities.
Handled export sales and marketing activities, participated in exhibitions and conferences, supervised publications, coordinated marketing channels, managed budgets, built media relationships, and supported new product promotion and campaign evaluation.
Managed international business activities for a BOI-promoted manufacturer and exporter of rubberwood products. Supported customer service, product development, employee education, customer feedback analysis, advertising review, and website management.
Led a sub-division of the export department, reported to senior management, and prepared shipments through shipping lines and freight forwarders for a range of export products.
Planned freight routes, organized transportation, tracked shipments, reported progress to clients, handled packaging considerations, checked legal documentation requirements, and supported freight payment processing.
Managed international customer communications through email, chat, and live chat, handled pre-order and post-order support, delegated staff responsibilities, maintained positive feedback, answered calls, and ensured high-quality customer service.
Bachelor of Science, Business Administration
Completed a Bachelor of Science in Business Administration.
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