I am a customer service and sales professional with experience in call centers, telephone sales, commercial follow-up, and client support.
I have worked in roles that required strong communication, empathy, persuasion, and consistency, especially in high-volume customer-facing environments.
My background includes number portability, lead generation, appointment setting, customer retention, and closing sales across different service sectors.
I am also experienced in administrative support, inventory handling, social media promotion, and using CRM and office tools to stay organized and productive.
Currently, I am seeking a remote opportunity where I can contribute in customer service, sales, support, or administration while continuing to grow professionally.
I am known for responsibility, adaptability, and goal achievement, and I enjoy working in roles where I can help customers and deliver results.
Provided personalized consulting for vacation and family trips, quoted tour packages and accommodations, managed reservations, used tourism provider platforms, and handled customer service before, during, and after booking. Also supported customer acquisition through social media and commercial follow-up.
Managed sales, inventory, customer service, social media promotion, purchasing, and administration for an active business.
Contacted potential clients to offer funeral services and pre-need plans, generated leads, scheduled appointments, followed up with prospects, and supported promotional campaigns and in-person sales closures.
Handled Telcel number portability, sales prospecting and closing, customer service, and training support for new staff. Recognized for top sales performance and consistency.
Assisted passengers, reviewed travel documents, supported passenger flow, helped foreign customers, and resolved inquiries while providing operational support.
Prospected business clients, negotiated and sold services, and managed customer portfolio follow-up. Gained B2B sales experience.
Promoted number portability to Telcel, handled commercial customer service and sales closing, and performed data validation and follow-up.
Welcomed new customers after service installation, conducted follow-up and satisfaction calls, recorded feedback, and resolved inquiries with personalized service.
Bachelor's Degree (Incomplete), Languages
Incomplete bachelor's studies in Languages.
High School Diploma, Industrial Production
Completed high school studies in Industrial Production.
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