I am an insurance and reinsurance operations professional with more than 10 years of experience across personal lines, commercial lines, MGAs, Lloyd’s market environments, brokers, and delegated authority operations.
My background is centered on the operational backbone of regulated insurance: bordereaux, underwriting operations, international programmes, data quality, SLA governance, and cross-border compliance. I have worked extensively in roles that required me to translate business needs into data and system specifications, perform gap analysis, coordinate UAT, and act as a bridge between business teams and IT.
I have strong hands-on experience in multi-jurisdictional insurance environments, including Solvency II, sanctions screening, and country-specific compliance requirements. I am comfortable working with complex stakeholder groups and managing operational detail across multiple products, territories, and regulatory frameworks.
Over the past year, I have also developed practical experience applying agentic AI to insurance workflows. I have built public projects using CrewAI, LangGraph, Claude API, RAG, DeepEval, and Langfuse, with a focus on human-in-the-loop design, observability, and audit-ready automation.
I am not positioning myself as an ML researcher or fine-tuning specialist. Instead, I apply AI to business problems I already understand deeply from the inside, especially where regulated processes, documentation, and decision support can benefit from structured automation.
I am open to insurance operations, insurtech, and consulting or business-analysis roles, with a preference for remote work in CET or hybrid work in Barcelona.
Managed data-ingestion requirements for MGA partners across jurisdictions, translated business and compliance needs into field-level data-mapping specifications, coordinated multiple stakeholders, resolved ingestion issues with IT, supported reconciliation and quarterly Solvency II reporting, and began applying AI productivity tools to insurance operations.
Owned operations for the French P&C portfolio, gathered country-specific compliance requirements for Spain, Italy, and France, translated them into Guidewire configuration specifications, led UAT cycles, registered brokers, issued premium receipts, reduced credit-control disputes, and worked entirely in French with brokers and managing agents.
Managed operations for more than 30 international commercial lines programmes across Europe, LATAM, and APAC, handled endorsements and premium reconciliations, uploaded reinsurance treaty data, and acted as an escalation point for sanctions screening and non-standard scenarios.
Coordinated 17 international insurance programmes, managed compliance and incident resolution, liaised with insurers, brokers, and sponsors across EMEA, renewed aviation programmes, supported cross-sell activity, and prepared comparative options for retirement and pension-related products.
Underwrote media and entertainment risks within delegated authority, handled submission review and premium calculation, ran a broking function alongside underwriting, placed casualty risks, managed international programmes, and negotiated renewals and endorsements directly with insurers.
Underwrote personal lines and leisure products within delegated authority for international expat brokers, delivered team training and underwriting scripts, and received recognition for telephone resolution quality.
Provided claims advisory support and refusal assessment within bancassurance, verified loss-adjuster documentation, and advised policyholders on coverage.
Corredor de Seguros Grupo B, Insurance
Insurance broker certification.
Course, Building with the Claude API & AI Fluency
AI and Claude API training.
Dentistry, Dentistry
Completed 3 years of Dentistry.
Senior High School Year, General Education
Senior high school year in Idaho, USA.
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