I have more than 15 years of experience in customer service, retention, and sales.
I focus on identifying new prospects while giving strong attention to existing customers and their needs.
I enjoy promoting products through social media and WhatsApp, and I am comfortable creating strategies that help generate customer interest.
I consider myself detail-oriented, organized, and able to respond quickly and accurately in fast-paced environments.
I work well in teams and I am confident using computers and common office tools to support daily operations.
My goal is to contribute my experience and skills to help a company grow its customer base and strengthen client relationships.
Customer service and sales representative since 2019. Promotes products through social media and WhatsApp, prepares promotions, delivers products, processes payments, and helps customers find alternatives when items are unavailable.
Supported operations tasks including I-9 verification, inactive file auditing, reception, payroll department support, job fair coordination, employee call handling, computer use, faxing, scanning, and telephone switchboard management.
Bachillerato, Administración de Empresas con concentración en Mercadeo
Completed bachelor's degree in Business Administration with a concentration in Marketing.
Maestría, Mercadeo Internacional
Master's studies in International Marketing, not completed.
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