About Me
I am a multidisciplinary professional with experience across tourism, hospitality, and entertainment in international environments. I have worked with globally recognized companies such as MSC Cruises in Italy and TUI Resorts in Germany, with assignments in Tunisia and Egypt.
My background combines guest service, event coordination, fitness instruction, choreography, and multicultural teamwork. I am comfortable working with guests from different nationalities and adapting to dynamic, high-standard service environments.
I hold a Bachelor's degree in Tourism and have complementary training in Business Administration, along with a certification in Artificial Intelligence for Business. This mix of academic and practical experience has strengthened my strategic thinking and operational perspective.
I have also developed strong communication and leadership skills through roles that required coordination of recreational activities, cultural events, and direct interaction with international clients. I value professionalism, adaptability, and delivering memorable experiences.
In addition to my professional experience, I have international immersion in Ireland and Germany, which helped me strengthen my English and broaden my cultural understanding. I also have knowledge of Spanish, French, and German at basic to intermediate levels.
I am open to opportunities where I can contribute my experience in tourism, hospitality, entertainment, customer service, and multicultural team coordination. I am especially interested in roles that value international exposure, service excellence, and people-focused work.
Skills
Customer ServiceData AnalysisLeadershipRelationship ManagementEnglishStrategic ThinkingSpanishPricing StrategyGermanFrenchEvent CoordinationTeam CoordinationPortugueseCommercial NegotiationMulticultural Communication
Experience
Worked in a high-standard international corporate environment serving guests of various nationalities. Coordinated recreational activities and cultural events on board cruise ships. Developed leadership, cross-cultural communication, and multicultural teamwork skills.
Led fitness classes and physical activities at large international resorts. Created and directed choreography for resort events and shows. Delivered excellent customer service in a multicultural environment while strengthening multilingual communication skills.
Provided customer service to corporate clients in the tourism sector and managed ground operations. Negotiated and formalized commercial agreements between suppliers and clients. Managed pricing for tourism packages and services to support profitability and competitiveness.
Education
Bachelor's Degree, Business Administration
In progress, 2nd semester.
Bachelor's Degree, Tourism
Completed degree in Tourism.
Professional Training, Dance (Jazz and Ballet)
Professional dance training in Jazz and Ballet.
Certification, Flight Attendant
Certified by ANAC.
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