I am an Executive and Administrative Virtual Assistant with over four years of experience supporting executives, businesses, and clients across administrative support, customer service, and event coordination. My background includes calendar and inbox management, travel coordination, meeting scheduling, document preparation, customer communication, and day-to-day operational support.
I have supported busy professionals by organizing schedules, managing priorities, coordinating meetings, and ensuring administrative tasks are completed accurately and on time. I am comfortable handling confidential information, maintaining organized records, and working independently in fast-paced remote environments.
In customer-facing roles, I have responded to enquiries, resolved customer issues, and provided professional support across Social Media channels. My experience has strengthened my communication skills, attention to detail, and ability to deliver excellent customer experiences.
I am proficient in Google Workspace, Microsoft Office, Trello, Zoom, Slack, Canva, CapCut, and AI productivity tools such as ChatGPT, Claude and Gemini. I am also currently building my skills in HubSpot CRM through hands-on learning.
I enjoy creating structure, improving workflows, and helping teams stay organized. I am currently seeking opportunities in Executive Assistance, Administrative Support, Customer Support, Social Media Assistant and Virtual Assistance, where I can contribute reliability, strong organizational skills, and a proactive approach to supporting business operations
I supported the team by managing emails, scheduling meetings, organizing documents, and handling administrative tasks using Microsoft Outlook, Teams, Word, and Excel. I also created social media content and simple graphics using Canva and edited videos with CapCut to support the company's online presence.
I worked closely with the business owner to manage emails through Gmail, schedule appointments, organize documents, and respond to customer enquiries. I also designed social media content with Canva and edited short videos using CapCut to help promote the business online..
I supported the Director by preparing reports, maintaining records, organizing documents, and handling administrative tasks using Microsoft Outlook, Word, and Excel. I ensured daily tasks were completed accurately and helped keep operations organized and running smoothly.
I supported the CEO by managing **Gmail**, scheduling appointments with **Google Calendar** and **Calendly**, and responding to customer enquiries through social media and direct messages. I also handled product orders, processed sales, followed up with customers, and helped manage the company's social media accounts to ensure smooth daily operations.
Bachelors Degree, Management and Accounting
Certificate, Virtual Assistance Course
Certificate, Virtual Assistance and Client Support
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