I am a professional with solid ethical values, committed and reliable. I stand out for my empathy, organizational skills, and ease of learning.

I have broad experience in customer service, focused on providing effective solutions and creating positive experiences. I am proactive, hardworking, and always looking for new challenges that support my professional growth.

I have worked in commercial and financial advisory roles, including customer acquisition, personalized guidance, claims management, and after-sales support. I am comfortable working toward commercial goals and maintaining strong client relationships.

I also have experience in administrative support, including agenda management, invoicing, payroll-related tasks, expense registration, payment reconciliation, and telephone support. I am familiar with office software and basic business systems.

My background includes independent sales of travel insurance and other insurance products, using social media and referrals to attract clients. I am used to handling quotations, closing sales, and adapting service to each customer’s needs.

I am interested in roles where I can combine customer service, administration, and commercial support while continuing to develop my skills in a dynamic environment.