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English - Native or Bilingual

About Me

I am a results-driven insurance professional with experience in client relationship management, policy development, risk assessment, and compliance-focused operations. I have worked in roles that required me to understand client needs, explain coverage options clearly, and support policy processing with accuracy and care.

I have built a strong foundation in insurance through hands-on work as an Insurance Producer and Insurance Agent, where I helped create customized policies, supported client accounts, and contributed to retention through responsive service. I am comfortable working in fast-paced environments and balancing customer needs with regulatory requirements.

My background also includes compliance and inventory-focused roles, where I developed strong attention to detail, documentation habits, and process discipline. I have experience conducting audits, maintaining accurate records, and supporting operational efficiency across different teams and workflows.

In addition to insurance and compliance, I have customer service experience that strengthened my communication, problem-solving, and relationship-building skills. I enjoy helping people, resolving issues, and making complex information easier to understand.

I am also familiar with production and retail environments, which has helped me become adaptable, dependable, and collaborative. These experiences taught me how to work effectively with teams, follow procedures, and stay organized under pressure.

I am open to opportunities where I can continue growing in insurance, compliance, client support, or related operational roles. I value professional environments where quality, service, and integrity are important.

Skills

Problem SolvingCustomer ServiceTrainingClient Relationship ManagementRegulatory ComplianceRisk AssessmentInventory ManagementQuality ControlAuditingPolicy DevelopmentWorkflow OptimizationRecord keepingPolicy WritingInsurance Applications

Tech Stack & Tools

Languages & Frameworks

Experience

Insurance Agent @ Globe Life Insurance
May 2026 - Present

Remote insurance agent focused on client needs assessments, policy guidance, application processing, compliance, and maintaining accurate client records.

Line Cook @ Burger King
Feb 2026 - Present

Prepared food items, operated kitchen equipment, maintained cleanliness, and collaborated with team members to support timely food service.

Compliance Inventory Specialist @ DACUT
Mar 2026 - May 2026

Conducted audits, maintained inventory accuracy, managed stock levels, used inventory software, and supported compliance with company standards.

Insurance Producer @ Farmers Insurance Company
Mar 2024 - Mar 2026

Developed tailored insurance policies, educated clients on coverage options, managed client accounts, and supported policy processing and retention.

Compliance Inventory Specialist @ Skymint
Feb 2023 - Aug 2023

Performed inventory audits, tracked stock movements, maintained compliance with state standards, and supported operational reliability.

Compliance Cordinator @ Skymint
Jun 2021 - Feb 2023

Coordinated compliance audits and assessments, reviewed documentation, supported compliance training materials, and communicated regulatory updates.

Production Assisant Supervior @ Skymint
Sep 2019 - Jun 2021

Supported production scheduling, operated machinery and tools, monitored inventory, assisted quality control, and implemented process improvements.

Customer Service Specialist @ Best Buy
Jul 2017 - Sep 2019

Resolved customer complaints, assisted with product selection, processed returns and exchanges, and trained new team members on service protocols.

Education

Relevant Academy of Eaton County
Apr 2014

High School Diploma

High school education completed in Charlotte, Michigan.

Lansing Community College
Not specified

Associate of Arts, Graphic Communications and Web Design

Associate degree focused on graphic communications and web design.

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