I am an operations professional with 5+ years of experience in process optimization, operational excellence, business operations, and cross-functional team leadership.
My background combines trademark and IP data work with business support functions, including trademark search strategy formulation, Nice Classification research, and WIPO/PCT data management.
I have worked extensively with data scraping, lead generation, CRM requirements definition, and user acceptance testing, helping teams improve workflow efficiency and data accuracy.
I have also supported business development through LinkedIn outreach, B2B lead generation, email marketing, and client acquisition initiatives.
In my recent roles, I led small teams, managed operational pipelines, and contributed to projects that improved trademark screening and CRM usability.
I am detail-oriented, data-driven, and comfortable working across operations, research, and technology-enabled business processes.