Back Office for PlayStation Foundever
Resolved cases, made outbound calls, and handled hardware-related cases for PlayStation support.
Valentina Castillo
Customer Support and Marketing Specialist
Open to offers · Member since 22 Jul 2026- Location
- Barreiro, Portugal
- Desired salary
- Unspecified
- Work preference
- Remote Only
- Experience level
- Mid
About
Professional summaryI am fluent in Portuguese, Spanish, and English, with strong communication skills in each language. My proficiency in these languages allows me to navigate diverse cultural and professional environments with ease. Additionally, I am an eager and fast learner, always striving to expand my knowledge and skills in new areas.
Skills
10 capabilitiesTech stack & tools
Working toolkitDevelopment
Experience
Career historyAgent for Meta Teleperformance
Handled calls, emails, and chats while assisting people with their ads.
Sales and Marketing Genpact
Handle calls, videocalls, and emails, assist people with their ads, and create marketing strategies.
AI reviewer Uber AI Solutions
Review AI outputs, verify prompt quality, and check videos to ensure they follow guidelines.
Education
Learning historyU.E.C. María de Lourdes Perera
Primary School
U.E.C. María de Lourdes Perera
Secondary School
Zifeng
Course, English
3 levels.
Alpha Manada
Course, English
16 hours.
Workshop, Photography
Masterclass photography workshop for Instagram, 18 hours.
@xioligo
Course, Digital Marketing and E-Commerce
Foundations of Digital Marketing and E-Commerce, 16 hours.
Nubika
Course, Social Media Management
Present.
Nubika
Course, Veterinary Assistant
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