Principal Cloud Application Engineer Liberty Mutual Insurance
Designed cloud integration services and event-driven APIs on AWS for enterprise policy and claims workflows, processing 2M+ monthly transactions and reducing integration defects by 40%. Built and governed Kafka and RabbitMQ messaging patterns for secure data exchange across distributed systems, cutting manual reprocessing and duplicate events by 30%. Created Jenkins and GitHub Actions pipelines with automated testing, gated approvals, and release controls, shortening deployment cycles from days to hours. Defined API governance, OpenAPI standards, and reusable integration frameworks for 12 engineers, raising contract consistency across service teams. Integrated AI-enabled document triage into a claims application with Python services and AWS Lambda, reducing queue review time by 50%. Implemented monitoring in Amazon CloudWatch and Splunk for production readiness, dropping incident response time from 45 minutes to 15 minutes. Partnered with architects, analysts, and platform owners to translate business rules into scalable integration designs and post-production support runbooks. Managed Oracle and PostgreSQL data transformations for downstream billing and reporting feeds, improving interface reliability and reconciliation accuracy.