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Spanish - Native or Bilingual English - Intermediate

About Me

I am a Systems Engineer with a Master’s degree in Project Management and more than 10 years of experience as a Senior Functional Analyst and Product Owner across banking, fintech, healthcare, retail, and the public sector in Latin America.

I specialize in translating business needs into concrete technology solutions, acting as the bridge between business stakeholders and development teams in agile and hybrid environments.

In my recent work, I have applied Enterprise AI and prompt engineering in a practical way to improve user stories, acceptance criteria, documentation quality, and functional analysis deliverables.

I have led functional analysis, backlog prioritization, roadmap support, prototyping, UML modeling, and user story definition for complex digital products, including conversational AI and financial platforms.

My background also includes QA, data integration, systems analysis, and project leadership, which gives me a broad view of the full product lifecycle and helps me make decisions with both business and technical criteria.

I am comfortable working with distributed teams and regional stakeholders, and I have experience delivering solutions in Argentina, Chile, and Venezuela.

I am open to opportunities where I can continue contributing as a functional leader, Product Owner, or AI-enabled business analyst in challenging, high-impact environments.

Skills

SQLAWSJavaProcess ImprovementDocumentationJiraScrumiOSAgile MethodologiesPHPGenerative AIConfluenceBusiness IntelligencePrototypingRESTBusiness AnalysisData IntegrationBig DataKanbanWireframingAndroidQARequirements GatheringMicrosoft ProjectBacklog ManagementPrompt EngineeringRoadmap PlanningUMLProduct OwnershipInVisionSOASoapUIAxureOracle Data IntegratorAcceptance CriteriaUser Stories

Tech Stack & Tools

Collaboration

Development

Languages & Frameworks

Experience

Analista Funcional Sr. / Referente Funcional @ IT Patagonia
May 2024 - Nov 2025

Senior functional analyst and functional reference for financial/payments and public-sector clients. Applied prompt engineering to improve user stories, acceptance criteria, process diagrams, and documentation. Led functional analysis and supported the team as a point of consultation for complex decisions.

Analista Funcional Sr. @ ZentaGroup
Apr 2023 - Jan 2024

Worked remotely for a payments client in Chile. Analyzed business processes, wrote detailed user stories in Confluence, managed and prioritized the product backlog, and implemented cloud processes using AWS.

Analista Funcional Sr. @ OpenDev Pro
Dec 2021 - Mar 2023

Analyzed workflows, defined user stories, designed interactive prototypes, managed tasks in Jira, and coordinated user review sessions before implementation in an agile team.

Analista Funcional Sr. @ COA Tecnología de la Información Aplicada
Mar 2020 - Dec 2021

Produced detailed documentation from requirements analysis, designed prototypes in InVision, created user manuals and technical documentation, and built test cases for online property registration systems.

Analista de Negocios / Business Analyst @ Falabella Retail S.A.
Aug 2019 - Feb 2020

Worked with Oracle Retail modules, gathered functional requirements across countries, prepared technical and functional documentation, coordinated QA environments, and supported production deployment.

Product Owner @ Banco Santander
Jan 2018 - Aug 2019

Served as functional reference for an investment advisory chatbot. Defined ground truth, curated and labeled data, refined intents and entities, designed conversational flows, and managed backlog and roadmap.

Product Owner @ Tesorería General de la República
May 2017 - Jan 2018

Gathered business requirements, designed functional and technical solutions, wrote user stories, created user manuals, and built interactive prototypes for bond process automation.

Analista de QA Móvil @ BBVA Chile
Aug 2016 - May 2017

Created test plans, documentation, and UML diagrams for mobile banking projects. Executed tests across Java, Android, iOS, and SoapUI environments.

Especialista Oracle Data Integration @ Bancaribe
Jul 2015 - Jul 2016

Developed and managed data integration processes using ODI, validated data quality and integrity with SQL, and collaborated in an agile Scrum environment.

Analista Funcional @ Banco Mercantil
Jul 2013 - Jul 2015

Collected and documented business processes, developed prototypes, designed UML diagrams, and defined use cases for new systems.

Líder de Proyectos de Sistemas @ Sutragalvano C.A.
Mar 2011 - Jul 2013

Planned project phases, created WBS and Gantt charts, and applied RUP to structure software development projects. Led implementation of an online billing system.

Analista de Sistemas @ Sutragalvano C.A.
Jun 2010 - Mar 2011

Gathered and analyzed requirements, created UML diagrams, and developed, implemented, and maintained information systems using PHP.

Education

Universidad Católica Andrés Bello
2011 - 2014

Maestría, Gerencia de Proyectos

Master’s degree in Project Management.

UNEFA
2005 - 2010

Ingeniería, Ingeniería de Sistemas

Bachelor’s degree in Systems Engineering.

ENEB
2025 - 2025

Especialización, Inteligencia Artificial Empresarial

Specialization in Enterprise Artificial Intelligence.

AprendeUX
2021 - 2021

Diplomado, Discovery UX

UX discovery diploma.

UCV
2018 - 2018

Diplomado, Indicadores de Gestión y Balanced Scorecard

Diploma in management indicators and balanced scorecard.

UCV
2016 - 2016

Diplomado, Big Data

Diploma in Big Data.

UCV
2016 - 2016

Diplomado, Marketing Digital

Diploma in Digital Marketing.

UCV
2015 - 2015

Diplomado, Inteligencia de Negocios

Diploma in Business Intelligence.

UNESCO - IHE
2011 - 2011

Diplomado Internacional, Habilidades Gerenciales

International diploma in management skills.

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