Zafi Rosales
Zafi Rosales

Senior Functional Analyst / Product Owner / Enterprise AI

Open to offers · Member since 22 Jul 2026
Message
Location
Pilar, Buenos Aires, Argentina
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Senior

About

Professional summary

I am a Systems Engineer with a Master’s degree in Project Management and more than 10 years of experience as a Senior Functional Analyst and Product Owner across banking, fintech, healthcare, retail, and the public sector in Latin America.

I specialize in translating business needs into concrete technology solutions, acting as the bridge between business stakeholders and development teams in agile and hybrid environments.

In my recent work, I have applied Enterprise AI and prompt engineering in a practical way to improve user stories, acceptance criteria, documentation quality, and functional analysis deliverables.

I have led functional analysis, backlog prioritization, roadmap support, prototyping, UML modeling, and user story definition for complex digital products, including conversational AI and financial platforms.

My background also includes QA, data integration, systems analysis, and project leadership, which gives me a broad view of the full product lifecycle and helps me make decisions with both business and technical criteria.

I am comfortable working with distributed teams and regional stakeholders, and I have experience delivering solutions in Argentina, Chile, and Venezuela.

I am open to opportunities where I can continue contributing as a functional leader, Product Owner, or AI-enabled business analyst in challenging, high-impact environments.

Skills

36 capabilities

Tech stack & tools

Working toolkit

Collaboration

Development

Languages & Frameworks

Experience

Career history

Analista Funcional Sr. / Referente Funcional IT Patagonia

Senior functional analyst and functional reference for financial/payments and public-sector clients. Applied prompt engineering to improve user stories, acceptance criteria, process diagrams, and documentation. Led functional analysis and supported the team as a point of consultation for complex decisions.

Analista Funcional Sr. ZentaGroup

Worked remotely for a payments client in Chile. Analyzed business processes, wrote detailed user stories in Confluence, managed and prioritized the product backlog, and implemented cloud processes using AWS.

Analista Funcional Sr. OpenDev Pro

Analyzed workflows, defined user stories, designed interactive prototypes, managed tasks in Jira, and coordinated user review sessions before implementation in an agile team.

Analista Funcional Sr. COA Tecnología de la Información Aplicada

Produced detailed documentation from requirements analysis, designed prototypes in InVision, created user manuals and technical documentation, and built test cases for online property registration systems.

Analista de Negocios / Business Analyst Falabella Retail S.A.

Worked with Oracle Retail modules, gathered functional requirements across countries, prepared technical and functional documentation, coordinated QA environments, and supported production deployment.

Product Owner Banco Santander

Served as functional reference for an investment advisory chatbot. Defined ground truth, curated and labeled data, refined intents and entities, designed conversational flows, and managed backlog and roadmap.

Product Owner Tesorería General de la República

Gathered business requirements, designed functional and technical solutions, wrote user stories, created user manuals, and built interactive prototypes for bond process automation.

Analista de QA Móvil BBVA Chile

Created test plans, documentation, and UML diagrams for mobile banking projects. Executed tests across Java, Android, iOS, and SoapUI environments.

Especialista Oracle Data Integration Bancaribe

Developed and managed data integration processes using ODI, validated data quality and integrity with SQL, and collaborated in an agile Scrum environment.

Analista Funcional Banco Mercantil

Collected and documented business processes, developed prototypes, designed UML diagrams, and defined use cases for new systems.

Líder de Proyectos de Sistemas Sutragalvano C.A.

Planned project phases, created WBS and Gantt charts, and applied RUP to structure software development projects. Led implementation of an online billing system.

Analista de Sistemas Sutragalvano C.A.

Gathered and analyzed requirements, created UML diagrams, and developed, implemented, and maintained information systems using PHP.

Education

Learning history

Universidad Católica Andrés Bello

Maestría, Gerencia de Proyectos

Master’s degree in Project Management.

UNEFA

Ingeniería, Ingeniería de Sistemas

Bachelor’s degree in Systems Engineering.

ENEB

Especialización, Inteligencia Artificial Empresarial

Specialization in Enterprise Artificial Intelligence.

AprendeUX

Diplomado, Discovery UX

UX discovery diploma.

UCV

Diplomado, Indicadores de Gestión y Balanced Scorecard

Diploma in management indicators and balanced scorecard.

UCV

Diplomado, Big Data

Diploma in Big Data.

UCV

Diplomado, Marketing Digital

Diploma in Digital Marketing.

UCV

Diplomado, Inteligencia de Negocios

Diploma in Business Intelligence.

UNESCO - IHE

Diplomado Internacional, Habilidades Gerenciales

International diploma in management skills.

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