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English - Fluent

About Me

I am a results-driven customer support professional with experience across customer service, virtual assistance, logistics coordination, and e-commerce operations.

I have supported customers through email, chat, and phone channels, and I am comfortable handling high volumes of inquiries while maintaining a professional and empathetic approach.

My background also includes administrative support, data entry, record management, and collaboration with internal teams to keep operations organized and efficient.

I have worked in logistics and e-commerce environments, where I managed orders, payments, inventory, reimbursements, and customer updates.

I am proficient with common workplace tools and CRM platforms, and I adapt quickly to remote collaboration workflows.

I am looking for opportunities where I can contribute strong communication, problem-solving, and operational support skills in a customer-focused role.

Notice Period: Immediately

Skills

Problem SolvingCustomer ServiceCommunicationTime ManagementMicrosoft ExcelCustomer SupportData EntryGoogle WorkspaceInventory ManagementAdministrative SupportCRM SystemsOrder ManagementEmail SupportChat SupportLogistics CoordinationVirtual Assistance

Tech Stack & Tools

Collaboration

Communications

Languages & Frameworks

Marketing and Sales Tools

Experience

Customer Care Representative @ MediDrive
2025 - Mar 2026

Handled high volumes of inbound and outbound customer calls, resolved customer inquiries and service issues, coordinated trip scheduling, reimbursements and updates, maintained accurate customer records, and collaborated with internal teams.

Virtual Assistant @ Swift Logistics
2017 - 2021

Provided customer support, managed logistics records, and handled administrative tasks.

E-commerce Business Manager @ MK Zeke Accessories
2018 - 2021

Managed orders, payments, inventory, and customer support for an e-commerce business.

Virtual Assistant @ Rasheed Technologies
2016 - 2018

Maintained records, tracked orders, and provided operational support.

Education

University of Benin
2021

B.Sc., Accounting

B.Sc. in Accounting, graduated with a 2:2 classification.

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