About Me
I am a results-driven customer support professional with experience across customer service, virtual assistance, logistics coordination, and e-commerce operations.
I have supported customers through email, chat, and phone channels, and I am comfortable handling high volumes of inquiries while maintaining a professional and empathetic approach.
My background also includes administrative support, data entry, record management, and collaboration with internal teams to keep operations organized and efficient.
I have worked in logistics and e-commerce environments, where I managed orders, payments, inventory, reimbursements, and customer updates.
I am proficient with common workplace tools and CRM platforms, and I adapt quickly to remote collaboration workflows.
I am looking for opportunities where I can contribute strong communication, problem-solving, and operational support skills in a customer-focused role.
Notice Period: Immediately
Skills
Problem SolvingCustomer ServiceCommunicationTime ManagementMicrosoft ExcelCustomer SupportData EntryGoogle WorkspaceInventory ManagementAdministrative SupportCRM SystemsOrder ManagementEmail SupportChat SupportLogistics CoordinationVirtual Assistance
Tech Stack & Tools
Communications
Languages & Frameworks
Marketing and Sales Tools
Experience
Handled high volumes of inbound and outbound customer calls, resolved customer inquiries and service issues, coordinated trip scheduling, reimbursements and updates, maintained accurate customer records, and collaborated with internal teams.
Provided customer support, managed logistics records, and handled administrative tasks.
Managed orders, payments, inventory, and customer support for an e-commerce business.
Maintained records, tracked orders, and provided operational support.
Education
B.Sc., Accounting
B.Sc. in Accounting, graduated with a 2:2 classification.
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