Reda Rl
Reda Rl

Customer Service Representative

Open to offers · Member since 23 Jul 2026
Message
Location
Agadir, Morocco
Desired salary
Unspecified
Work preference
Hybrid / Full Time
Experience level
Junior

About

Professional summary

I am a dedicated and customer-focused professional with experience delivering exceptional customer service in fast-paced environments.

I handle customer inquiries, resolve complaints, process orders, and provide professional support while maintaining a positive customer experience.

I have strong communication, problem-solving, and multitasking abilities, and I am comfortable working under pressure.

I have experience supporting customers through phone, email, and live chat, and I use CRM systems to document interactions and manage cases effectively.

I am fluent in English and Arabic and bring strong interpersonal skills, active listening, and a commitment to customer satisfaction.

I am also building my knowledge in digital marketing and continue to develop my professional skills through education and hands-on experience.

Skills

16 capabilities

Experience

Career history

Customer Service Representative Restaurant / Hospitality

Assisted customers professionally, handled complaints and resolved issues, and processed orders accurately in a restaurant and hospitality environment.

Customer Service Cencentrix

Assisted customers via phone, email, and chat; resolved inquiries and complaints; used CRM software to document interactions; escalated complex issues when necessary; maintained productivity and performance targets; and followed company policies and data security procedures.

Education

Learning history

High School

Diploma, Human Sciences

High School Diploma in Human Sciences, Morocco.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

People also viewed

All talent ›
Jobs Talent Salaries
Menu