Operations and Client Management Professional

I am a results-driven operations and client management professional with over 5 years of experience leading remote teams, managing clients, and optimizing workflows through CRM systems and data analysis.

I have a strong background in customer relationship management, team training, onboarding, billing operations, and process improvement in fast-paced remote environments.

My experience includes supervising team operations, managing client accounts, hosting sales meetings, and coaching employees to support successful client interviews and efficient workflows.

I have also worked in marketing and CRM management, where I led lead generation efforts, managed campaigns, and supported the public reputation of a high-profile speaker.

I am comfortable working across operations, client success, recruitment, and business intelligence, with a focus on maintaining strong relationships and delivering measurable results.

I value structured processes, clear communication, and data-informed decision-making, and I enjoy helping teams and businesses scale effectively.