This user has not passed any tests yet

English - Fluent French - Elementary Spanish - Native or Bilingual

About Me

I am a results-driven operations and client management professional with over 5 years of experience leading remote teams, managing clients, and optimizing workflows through CRM systems and data analysis.

I have a strong background in customer relationship management, team training, onboarding, billing operations, and process improvement in fast-paced remote environments.

My experience includes supervising team operations, managing client accounts, hosting sales meetings, and coaching employees to support successful client interviews and efficient workflows.

I have also worked in marketing and CRM management, where I led lead generation efforts, managed campaigns, and supported the public reputation of a high-profile speaker.

I am comfortable working across operations, client success, recruitment, and business intelligence, with a focus on maintaining strong relationships and delivering measurable results.

I value structured processes, clear communication, and data-informed decision-making, and I enjoy helping teams and businesses scale effectively.

Skills

Project ManagementData AnalysisSalesCustomer Relationship ManagementLead GenerationTeam ManagementOnboardingClient ManagementBusiness IntelligenceBillingAdministrative SupportSocial Media MarketingRecruitmentInvoicingOperations ManagementMarketing CampaignsProcess AutomationCRM Management

Tech Stack & Tools

Communications

Experience

Administrative Assistant @ iWorker
May 2021 - Aug 2022

Provided lead generation, CRM management, social media marketing, and administrative support to help clients optimize operations and achieve business goals.

Operations management: Team & Client Manager @ iWorker
Aug 2022 - Present

Supervise team operations, manage client accounts, host sales meetings, manage billing and invoicing, onboard new clients, and coach employees for successful client interviews.

Marketing Manager | CRM Manager @ DiBari & Associates
Mar 2020 - Mar 2021

Managed CRM systems, led marketing campaigns, supervised the LATAM lead generation team, and maintained the public reputation of a high-profile speaker.

Education

Coderhouse
May 2024 - Dec 2024

Certificate, Data Analytics

Certificate program in Data Analytics.

I.U.T Américo Vespucio
Oct 2018 - Dec 2021

Associate Degree, Modern Languages (English & French)

Associate degree in Modern Languages with English and French.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

Jobs Talent Salaries
Menu