I am a Software Engineering professional with experience in web development and more than 3 years working as an analyst in corporate and retail environments.

I have supported users, managed incidents, and administered systems focused on business continuity. My background includes level 1 and 2 support, ERP administration, and coordination of operational requests.

I have worked with Microsoft 365, ERP systems, OOP, JavaScript, Python, Node.js, Vue.js, HTML, CSS, GitHub, Postman, SQL databases, and MongoDB. I am comfortable learning new technologies and applying them to practical business needs.

In my recent role, I administered the Siesa ERP for more than 70 users, handled module configuration and incident management, and improved workflows using Power Automate and SharePoint. I also supported security monitoring, supplier coordination, and user training.

Earlier, as a systems intern, I created technical manuals, supported software installation and configuration, managed technology inventories, and verified database backups at point-of-sale locations.

I am detail-oriented, adaptable, and focused on results. I enjoy solving problems, improving processes, and contributing to innovative solutions that create value for teams and projects.