I am a recent Business Marketing graduate with over 2 years of customer-facing sales experience across telecommunications, retail, and brand promotions. I have developed a strong foundation in lead qualification, consultative selling, objection handling, customer relationship management, and upselling.
I enjoy working in fast-paced environments where I can build rapport quickly, understand customer needs, and recommend the right solutions. My experience has helped me strengthen my communication, negotiation, and active listening skills.
In my recent roles, I have worked directly with prospective customers, introduced products and services, and supported sales teams by scheduling qualified follow-up appointments. I am comfortable engaging with a high volume of customers while maintaining a professional and positive experience.
I also bring experience from promotional and hospitality settings, where I learned how to create strong customer experiences, increase brand awareness, and contribute to sales growth through personalized recommendations.
My academic background in Business Management with an option in Marketing has given me additional knowledge in consumer behavior, marketing analytics, personal selling, and social media marketing. I combine this education with practical experience to approach sales in a thoughtful and customer-focused way.
I am seeking a remote entry-level sales role where I can continue developing my career, contribute to team success, and help drive business growth through strong relationship-building and communication skills.
Qualified prospective customers through discovery conversations to identify service needs and recommend Spectrum products. Built rapport with customers, overcame objections using consultative selling techniques, generated new customer interest through proactive outreach and product education, and scheduled qualified follow-up appointments for sales representatives.
Introduced products to consumers through engaging consultative conversations during promotional events, qualified interested customers by asking discovery questions and addressing concerns, increased brand awareness, and collaborated with event teams to create positive customer experiences.
Delivered exceptional customer service in a fast-paced café environment, increased sales through personalized product recommendations and upselling, maintained positive customer relationships, and assisted in promoting seasonal menu items and special offers.
B.S., Business Management, Option: Marketing
Relevant coursework included Personal Selling, Marketing, High Performance Professional Skills, Business Communication, Intro to Social Media Marketing, Consumer Behavior Marketing, and Marketing Analytics.
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