I am a commercial and client executive with 7 years of experience managing high-value portfolios, focusing on loyalty, acquisition, reactivation, and long-term relationship development.

I have managed between 150 and 200 clients simultaneously, analyzing activity and value to prioritize commercial actions and deliver personalized follow-up.

I am experienced in handling complex requests, coordinating solutions with multidisciplinary teams, and maintaining traceability through CRM and operational systems.

I stand out for my service orientation, analytical thinking, negotiation skills, and responsible handling of confidential information.

I have worked with tools such as Excel, Outlook, Power BI, Opera, Viplayer, and internal CRM platforms to support tracking, analysis, and commercial organization.

I am motivated to transfer this experience into SME banking and continue developing specialized knowledge in financial products for companies.