I am an information technology and telecommunications professional with experience in systems support, network handling, and customer service.
I have worked in technical assistance for information systems, including software installation, network support, and printer server management.
I also have experience in telecommunications operations, supporting mobile line activation, sales, and end-user assistance.
My background includes exposure to computer architecture, web design, and migration from proprietary software to free software environments.
I work well in teams, handle conflict resolution, and adapt to different professional environments with a service-oriented mindset.
I am interested in information systems, research, and exploring new professional experiences.
Provided technical assistance in information systems. Gained advanced knowledge in network management and computer architecture, intermediate web design skills, and participated in an internship involving migration and installation from proprietary Windows software to free software Canaima.
Completed an internship in the automation, IT, and telecommunications area. Performed on-site support including software installation, network handling, and printer server support. Used the SIGA integrated management system at an advanced level.
Worked in telecommunications systems handling. Supported activation, customer service, and sales of Movistar phone lines. Provided public-facing assistance and advanced advisory support for mobile device sales.
Bachiller En Ciencias
Completed secondary education in science.
Cursante De 10 Semestres, ING Informática
Completed 10 semesters of Computer Engineering/Computer Science studies; thesis pending.
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