Social Media Manager Capilab
Created content and managed social media. Provided customer service. Increased repeat customer loyalty through personalized digital strategy. Designed content using Canva and CapCut.
I am a remote Virtual and Administrative Assistant with experience in customer service, agenda management, databases, inventory control, and support for commercial teams.
I have worked across legal, food service, fashion, and beauty environments, where I helped improve customer attention, coordination, and client retention through organized and efficient processes.
My background includes social media management, commercial advising, and administrative support, with a strong focus on measurable results and digital follow-up.
I am comfortable working in remote and hybrid settings, using collaborative digital tools to keep tasks organized and communication clear.
I stand out for my sense of organization, adaptability, and ability to support teams while maintaining a customer-oriented approach.
I am looking for opportunities where I can continue contributing through administrative coordination, digital support, and client management in a dynamic work environment.
Created content and managed social media. Provided customer service. Increased repeat customer loyalty through personalized digital strategy. Designed content using Canva and CapCut.
Provided commercial advising with sales targets. Analyzed and updated customer databases. Exceeded sales goals by 20% for two consecutive months. Implemented digital follow-up processes that improved conversion of potential clients.
Handled customer service and PQRS management. Managed data, clients, and inventory. Created, scheduled, and tracked Instagram and TikTok posts using Meta Business Suite. Supported a successful brand launch that resulted in sold out.
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