melany garay
melany garay

Virtual Administrative Assistant

Open to offers · Member since 24 Jul 2026
Message
Location
Medellín, Colombia
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Mid

About

Professional summary

I am a remote Virtual and Administrative Assistant with experience in customer service, agenda management, databases, inventory control, and support for commercial teams.

I have worked across legal, food service, fashion, and beauty environments, where I helped improve customer attention, coordination, and client retention through organized and efficient processes.

My background includes social media management, commercial advising, and administrative support, with a strong focus on measurable results and digital follow-up.

I am comfortable working in remote and hybrid settings, using collaborative digital tools to keep tasks organized and communication clear.

I stand out for my sense of organization, adaptability, and ability to support teams while maintaining a customer-oriented approach.

I am looking for opportunities where I can continue contributing through administrative coordination, digital support, and client management in a dynamic work environment.

Skills

21 capabilities

Tech stack & tools

Working toolkit

Collaboration

Communications

Design

Development

Experience

Career history

Social Media Manager Capilab

Created content and managed social media. Provided customer service. Increased repeat customer loyalty through personalized digital strategy. Designed content using Canva and CapCut.

Atención al cliente y asesoría comercial Jl Abogados

Provided commercial advising with sales targets. Analyzed and updated customer databases. Exceeded sales goals by 20% for two consecutive months. Implemented digital follow-up processes that improved conversion of potential clients.

Asistente Administrativa y Community Manager SMOR

Handled customer service and PQRS management. Managed data, clients, and inventory. Created, scheduled, and tracked Instagram and TikTok posts using Meta Business Suite. Supported a successful brand launch that resulted in sold out.

Education

Learning history
No education data available.

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