I am a results-driven professional with more than 10 years of experience across sales, customer service, team leadership, and operations.
I have led teams, managed daily workflows, and supported high-volume service environments where performance, safety, and customer satisfaction were critical.
My background includes branch management, product specialization, and hands-on field operations, which has strengthened my ability to solve problems quickly and communicate clearly with customers and internal teams.
I am comfortable working in fast-paced settings, handling multiple priorities, and using CRM and mobile tools to stay organized and efficient.
I have a strong track record of improving processes, supporting revenue growth, and helping teams meet or exceed goals through coaching, accountability, and collaboration.
I am seeking remote opportunities where I can apply my experience in sales support, client relations, operations, and process improvement to contribute to a high-performing team.
Delivered more than 200 packages per day, managed routes efficiently, met strict time windows, and adapted to changing weather and road conditions. Operated large vehicles safely and maintained strong time management and independent decision-making in a fast-paced environment.
Served as a subject matter expert on garage products, provided tailored recommendations and consultations, collaborated with sales, design, engineering, and installation teams, supported marketing initiatives, and helped drive customer satisfaction and conversions.
Led branch operations for technicians, sales representatives, and administrative staff. Managed KPIs, budgets, inventory, compliance, safety protocols, recruitment, training, and coaching while improving profitability, service delivery, and customer retention.
Performed property inspections, created customized treatment plans, delivered customer education, maintained records using company software and mobile tools, and stayed current with industry best practices through ongoing training and certifications.
High School Diploma
High school diploma.
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