Yuri Ferreira
Yuri Ferreira

IT Support Technician

Actively looking · Member since 25 Jul 2026
Message
Location
Sobral, Brazil
Desired salary
Confidential
Work preference
Remote Only / Full Time, Contract, Freelance
Experience level
Mid

About

Professional summary

I am an information technology professional with experience in technical support, computer maintenance, Windows and Linux server administration, and infrastructure monitoring.

I currently work with user support, incident diagnosis, and resolution across hardware, software, and infrastructure environments. My day-to-day work also includes backup routines, recovery support, and maintaining service availability.

I have hands-on experience with network infrastructure, including VLAN configuration, server support, and administration of corporate services. I also work with monitoring tools such as Grafana and Zabbix to help ensure stability and visibility across environments.

I am continuously developing my skills in DevOps, information security, cloud computing, Git/GitHub, and infrastructure as code. I also have exposure to tools and technologies such as NGINX, Ansible, Terraform, AWS, and Azure.

I am currently studying Systems Analysis and Development, which strengthens my technical foundation and supports my growth in the IT field. I also have a background in teaching and training users, which helps me communicate technical concepts clearly.

I am a proactive person who enjoys solving problems, documenting processes, and improving workflows. I am open to remote work and travel, and I am looking for opportunities where I can contribute to technical support, infrastructure, and systems administration teams.

Skills

24 capabilities

Tech stack & tools

Working toolkit

Analytics

Application Hosting

Application Utilities

Data Stores

Design

Languages & Frameworks

Experience

Career history

Técnico de Informática Vapt Vupt Sobral

Responsible for technical support to users, diagnosing and resolving hardware, software, and infrastructure incidents. Administers and supports Windows and Linux environments, monitors service availability with Grafana and Zabbix, manages backup and data recovery routines, and supports network infrastructure including VLANs and network equipment. Also assists with server and corporate service administration, equipment installation and maintenance, user training, and technical documentation.

Instrutor de Informática Compuway Formação Profissional

Instructor for the company's training courses and responsible for periodic maintenance of the institution's computers.

Suporte em TI Centro de Educação a Distância

Performed general infrastructure analysis and technical support.

Education

Learning history

Uninta

Bachelor's degree, Systems Analysis and Development

Currently studying, 4th semester.

Projeto E-Jovem

Technical degree, Computer Science

Technical training in Informatics.

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