I am a dedicated banking professional with over 4.5 years of experience in banking operations, customer service, compliance, and relationship management.
I have practical experience in KYC/AML compliance, account opening, transaction processing, operational risk management, and customer support in a branch banking environment.
I am known for accuracy, professionalism, and a strong commitment to regulatory compliance while delivering high-quality service to customers.
My background includes handling daily banking operations, verifying customer documents, supporting cash and deposit services, and coordinating with team members to ensure smooth branch performance.
I also bring a solid academic foundation with a Master of Finance and a Bachelor of Accounting, which supports my understanding of financial processes and banking regulations.
I am comfortable working in fast-paced environments, solving customer issues, and maintaining strong attention to detail in all operational tasks.
Handle daily banking operations and customer transactions. Process account opening and ensure KYC/AML compliance. Verify customer documents and signatures. Assist customers with banking products and services. Resolve customer inquiries and complaints professionally. Support cash operations, deposit products, and locker services. Maintain operational accuracy and regulatory compliance. Coordinate with team members to ensure efficient branch operations.
Assisted in customer service operations. Supported account opening procedures. Performed document verification. Learned branch operational processes.
Master of Finance, Finance
GPA: 3.41
Bachelor of Accounting, Accounting
Percentage: 53.35%
Higher Secondary (+2)
Percentage: 68.1%
Secondary Education (SEE/SLC)
Percentage: 78.5%
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.