I am a detail-oriented administrative professional with more than 17 years of experience supporting schedules, customer communications, data management, and financial or operational documentation across automotive, consumer finance, retail, and food service environments.
I have built a strong track record of accuracy, organization, and reliability, including maintaining complete records, reconciling cash and petty cash, and preparing reports for management on daily, weekly, and monthly cycles.
I am comfortable working independently, meeting deadlines, and adapting quickly to new tools and systems. I have supported sales and account teams, coordinated across departments, and managed CRM databases with thousands of customer records.
My background includes hands-on administrative support, purchasing coordination, inventory tracking, bookkeeping support, and customer service. I am especially confident in data entry, document control, email handling, and cross-team coordination.
I work well in remote and async environments because I communicate clearly in writing and can handle email, chat, reports, and documentation in English. I am also used to working with international customers and teams.
I am currently transitioning my core administrative experience into a fully remote virtual assistant role, and I am open to opportunities where I can support business owners and teams with dependable, accurate, and efficient administrative work.
Managed daily cash reconciliation and payment processing across cash, card, and digital payments. Communicated with an international customer base in Indonesian, Malay, and English. Coordinated with multiple teams to keep daily operations organized and on schedule.
Provided administrative support to about 25 sales representatives and 4 account receivable officers. Prepared daily, weekly, and monthly reports for management and maintained confidential financial and customer records. Organized physical and digital filing systems.
Managed purchasing, supplier coordination, and inventory tracking for two business locations. Handled petty cash, reimbursements, and bookkeeping using Accurate Online with consistent accuracy. Organized purchasing and financial documentation for audit readiness.
Managed a CRM database of 1,500 to 2,500 customer records per month and processed administrative documentation for about 150 sales transactions monthly across multiple branches. Built recurring reports using advanced Excel functions and supported strong administrative performance across the dealership.
Bachelor, English Literature
In progress, Semester 5.
Vocational High School, Secretary / Office Administration
Completed vocational education in office administration.
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