I am a dedicated Medical Virtual Assistant and Healthcare Administrative Professional with more than 18 years of experience supporting healthcare operations, patient services, medical records management, clinical documentation, healthcare data management, and healthcare administration.
I have worked extensively with EMR/EHR systems, appointment scheduling, patient communication, telehealth coordination, healthcare compliance, and administrative support. My background has allowed me to contribute to efficient workflows, accurate documentation, and reliable coordination across clinical and administrative teams.
I have supported hospitals and healthcare organizations in roles ranging from Health Records Officer to Health Information & Governance Manager. In these positions, I managed patient records, coordinated documentation processes, supported reporting activities, and helped clinicians and administrators access accurate information when needed.
I also bring experience in remote stakeholder communication, executive support, calendar management, email management, and workflow coordination. This combination of healthcare knowledge and administrative capability has helped me work effectively in both in-person and virtual environments.
I am detail-oriented, organized, and committed to confidentiality, compliance, and high-quality service. I value accuracy in patient records and understand the importance of timely communication and dependable support in healthcare settings.
I am open to opportunities where I can continue contributing my healthcare administration expertise, patient coordination skills, and virtual support experience to improve operational efficiency and patient experience.
Manage healthcare information systems, patient records, and administrative workflows. Coordinate documentation processes, compliance activities, and healthcare reporting. Support clinicians and healthcare administrators through efficient records management and information retrieval.
Coordinated remote stakeholder communications, scheduling, documentation, and workflow management activities. Supported executive teams through administrative coordination and reporting.
Managed patient medical records and healthcare databases supporting clinical care and research operations. Coordinated information requests, patient documentation processes, and multidisciplinary communication. Supported clinicians and healthcare teams through accurate records management and reporting.
Coordinated patient registration, documentation, records management, and reporting activities.
Bachelor of Science, Public Health
Diploma, Health Records and Information Management
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