Fabiana Campisi
Fabiana Campisi

Remote Administrative Assistant / Operations Coordinator / Customer Support

Open to offers · Member since 26 Jul 2026
Message
Location
Santiago, Chile
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Senior

About

Professional summary

I am a detail-oriented administrative professional with more than 7 years of experience supporting daily operations, customer service, documentation management, scheduling coordination, and administrative processes in healthcare and commercial environments.

I have worked in roles where accuracy, organization, and clear communication were essential. I am comfortable managing calendars, coordinating appointments, maintaining records, preparing reports, and handling follow-ups across multiple teams and priorities.

My background includes customer success, administrative coordination, purchasing support, and call center customer service. This has helped me build a strong understanding of client care, internal coordination, and process improvement in fast-paced environments.

I work confidently with Microsoft Office 365, Google Workspace, CRM platforms, and remote collaboration tools. I also have experience using tools such as HubSpot, Trello, Notion, Asana, Zoom, Canva, and Meta Business Suite.

I am highly organized, proactive, and adaptable, with strong attention to detail and time management skills. I enjoy supporting teams by keeping operations running smoothly and ensuring information is handled accurately and efficiently.

I am open to remote opportunities where I can contribute my administrative, coordination, and customer support experience to a team that values reliability, service quality, and continuous improvement.

Skills

18 capabilities

Tech stack & tools

Working toolkit

Collaboration

Design

Experience

Career history

Customer Success Coordinator Clínica Armonízate

Provided administrative support and customer follow-up for more than 150 clients/patients monthly, helping ensure efficient service delivery.

Managed client communications through email, WhatsApp, social media, and CRM platforms while maintaining accurate and confidential records.

Coordinated requests between administrative, commercial, and healthcare teams, prepared reports, monitored follow-ups, and identified opportunities to improve internal processes.

Administrative Coordinator & Customer Support Clínica Cruz Azul

Coordinated calendars, appointments, and daily administrative activities for healthcare professionals.

Managed customer records, documentation, and confidential information with accuracy, while handling scheduling changes, service requests, payments, and administrative follow-ups.

Prepared reports and maintained databases, providing customer support in a high-volume environment while ensuring service quality.

Acquisition Coordinator JumbOK

Coordinated purchasing processes for supplies, accessories, and operational services, communicating with suppliers and internal teams.

Prepared and tracked purchase orders, invoices, and administrative records, and evaluated quotations, costs, and deadlines using Microsoft Excel.

Customer Support Specialist Atento Chile

Provided customer support through call center operations, managing inquiries, requests, complaints, and follow-ups.

Updated customer information, maintained accurate records, and supported sales and retention processes while meeting service objectives.

Education

Learning history

HubSpot Academy

Certification, Sales Inbound, Service Hub, and Digital Marketing

Completed certifications in Sales Inbound, Service Hub, and Digital Marketing.

Santander Academy

Certification, Microsoft Excel

Completed Basic and Intermediate/Advanced Excel training.

Alison

Certification, Customer Service Skills

Completed training in customer service skills.

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