I am a sales executive with more than three years of experience in consultative sales, customer service, and back-office administrative support within the telecommunications and services sector.
I have managed daily portfolios of 50 to 100 customers while consistently meeting 100% of commercial targets and focusing on customer satisfaction and loyalty.
I am experienced in CRM-based customer management, commercial follow-up, post-sales support, and operational coordination, with a strong focus on accuracy and process compliance.
I use tools such as CRM platforms, Google Workspace, Microsoft Office, and Google Drive to organize information, track cases, and support business operations efficiently.
I am known for my communication, negotiation, and problem-solving skills, and I work in a results-oriented way with a strong service mindset.
I am available immediately and prefer remote opportunities, with a background in telecom sales and customer support across different markets in Latin America.
I manage administrative and operational processes, ensuring accuracy and compliance with internal procedures.
I provide support to different areas to help maintain business continuity and coordinate the follow-up of requests and cases until resolution.
I work with CRM platforms and digital tools to manage information and maintain high standards of quality and productivity in a remote environment.
I advised customers on telecommunications products and services and consistently achieved 100% of the established commercial targets.
I managed a daily customer portfolio of 50 to 100 clients and identified sales opportunities through consultative selling techniques.
I recorded and managed customer information using CRM platforms to support commercial follow-up and sales execution.
I commercialized telecommunications products and services while providing personalized advice to new and existing customers.
I managed commercial follow-up through to successful sales closure and met the performance indicators established by the company.
I used CRM tools to control and track customer interactions and sales opportunities.
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