Customer Support and Sales Agent CAT Technologies
Handle banking inquiries and manage tickets
Analyze and resolve customer cases. Perform back-office follow up
Supported sales and retention
Aldana Elizabeth Maidana
Customer Service Representative, expert in CRM and real-time support.
Actively looking · Member since 26 Jul 2026- Location
- Maldonado, Uruguay
- Desired salary
- Confidential
- Work preference
- Hybrid / Full Time, Part Time
- Experience level
- Senior
About
Professional summaryI am a proactive, empathetic individual committed to delivering an excellent customer experience. I have experience in customer service via both written channels and telephone, and I enjoy helping to resolve issues with clarity and friendliness.
I am looking to take on new challenges in remote environments where I can contribute my dedication, organizational skills, and solution-oriented mindset.
Tech stack & tools
Working toolkitApplication Hosting
Collaboration
Marketing and Sales Tools
Mobile
Experience
Career historySales Agent Personal Flow
Supported sales and retention
Managed high-Volume inquiries
Documented and tracked cases
Bilingual customer support Upgaming
Chat and email support
Managed accounts, bonuses and transactions
Handled tickets and ensured accuracy
Bilingual customer support Teleperformance
Handle banking inquiries and manage tickets for a crypto wallet (Bitso)
Resolved account and transactions issues
Followed and update security procedures
Education
Learning historyNational University of La Matanza
Bachelor's Degree in Labor Relations, Human Resoures
National University of Córdoba
Public Translator in English, Legal
CENMA Dean Funes
Bachelor's Degree in Tourism and Hospitality
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
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