Customer Service Agent

I worked as a Customer Service Agent supporting clients in a remote environment based in Bogota, Colombia.

My responsibilities focused on handling customer inquiries, providing effective support, and maintaining a professional and friendly service experience.

This role strengthened my communication skills, patience, and ability to work efficiently under pressure.

I worked as a Travel Advisor in a remote role based in Bogota, Colombia.

I assisted customers with travel-related needs and provided guidance with a service-oriented approach.

This position helped me further develop customer service, problem-solving, and client communication skills.

I worked as a Courier and Delivery Driver in Bogota, Colombia.

My work involved transportation, delivery coordination, and ensuring timely service.

This experience strengthened my responsibility, punctuality, and operational discipline.

I owned and managed a business in Pereira, Colombia.

In this role, I was responsible for day-to-day operations and business decision-making.

This experience gave me practical knowledge of entrepreneurship, customer handling, and business management.

I worked as a Regional Sales Advisor in Pereira, Colombia.

My role focused on sales support, client relations, and regional commercial activities.

This position strengthened my persuasion, relationship-building, and sales coordination skills.

I worked as a Sales Advisor in Bogota, Colombia.

I supported customers and contributed to sales activities through direct communication and service.

This role helped me build confidence in customer interaction and commercial support.

I owned and managed a travel-related business in Bogota, Colombia.

I was responsible for operations, customer service, and business administration.

This experience strengthened my leadership, organization, and entrepreneurial skills.

I worked as an Administrative Manager in Bogota, Colombia.

My responsibilities included administrative coordination, internal support, and operational organization.

This role developed my ability to manage tasks efficiently and support business operations.

I worked as a Regional Relations Manager in Bogota, Colombia.

I managed relationships and supported regional coordination activities.

This position strengthened my communication, relationship management, and organizational abilities.

I worked as an Administrator in Cartago, Valle, Colombia.

My role involved administrative support and operational coordination.

This experience helped me build a strong foundation in office management and administrative processes.

I worked as a Warehouse Manager in Nutley, New Jersey, USA.

I was responsible for warehouse operations and inventory-related coordination.

This role strengthened my organizational skills, responsibility, and operational oversight.

Completed high school education in New Jersey, USA.

Completed training in basic electricity.

Completed training in residential internal electricity network installation.

Completed training related to business opportunity development.

Completed virtual training in gastronomic services.

Completed advanced Excel training in a virtual format.