I am a Business Operations and People Management specialist with more than 25 years of experience leading administrative processes, people management, operations, project coordination, and organizational support in corporate and technology environments.
I have built my career across administration, human resources, recruitment and selection, training, KPI tracking, budget control, customer service, corporate compliance, and digital transformation initiatives. I am comfortable working in dynamic, multicultural settings and supporting growth through efficient, results-oriented management.
In my recent experience, I have coordinated regional technology projects, supported market analysis and feasibility studies, led hiring and onboarding processes, and helped design training programs for operational teams. I have also contributed to incident management, customer experience improvement, and the development of corporate policies related to ethics, fraud prevention, anti-bribery, data protection, and compliance.
Earlier in my career, I held leadership and administrative roles in commercial and operational organizations, where I managed teams, supervised performance, controlled budgets and inventories, coordinated suppliers, and supported sales and customer service functions. I also spent many years in a senior role at PDVSA, where I supported employee benefits programs, executive reporting, budgeting, and administrative processes for human resources.
I am recognized for collaborative leadership, analytical thinking, strong organization, service orientation, and adaptability. I enjoy optimizing processes, coordinating cross-functional teams, and contributing to business continuity and operational excellence.
I am open to remote or hybrid opportunities where I can apply my experience in administration, operations, people management, and project coordination to support organizational performance and transformation.
