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English - Intermediate Spanish - Native or Bilingual

About Me

I am a proactive, organized, and responsible professional with strong interpersonal skills and the ability to adapt to different work environments. I have more than six years of experience in the digital field, where I have stood out for teamwork, agile decision-making, and effectiveness under pressure.

I have developed my career across sales, prospecting, data entry, and technical support, combining customer-facing communication with operational execution. I am comfortable working with digital channels, remote teams, and fast-paced environments that require consistency and attention to detail.

In sales and prospecting roles, I have handled cold calling, lead follow-up, and personalized outreach, helping improve conversion rates and strengthen client relationships. I also have experience organizing commercial processes using digital tools and maintaining accurate customer information.

In technical support, I have assisted users with system and license activation, order processing, and remote software installation and configuration. This experience has strengthened my problem-solving skills and my ability to provide efficient support while meeting deadlines.

I am especially interested in joining a dynamic work environment that supports continuous professional growth and allows me to contribute value to the team. I am looking for long-term development opportunities where I can keep learning and expanding my impact.

I am open to roles that combine sales, support, operations, and digital administration, particularly in remote or flexible environments where I can apply my experience and continue building my career.

Skills

Problem SolvingCustomer ServiceCommunicationCRMSalesMicrosoft OfficeLead GenerationTechnical SupportClient Relationship ManagementCold CallingProspectingData EntryTeamworkShopifyDatabase ManagementOrder ProcessingSoftware ConfigurationRemote Support

Tech Stack & Tools

Collaboration

Development

Experience

Agente de Prospección @ National Life Insurance
Not specified

I worked in cold calling and digital prospecting for the U.S. market.

I provided personalized guidance to prospects, helping strengthen commercial relationships and improve retention.

I also managed client information and prepared reports using CallHippo and Google Drive.

Agente de Soporte Técnico @ Virtual Keys SpA
Not specified

I provided user support and handled the activation of digital systems and licenses.

I managed and processed orders, ensuring efficiency and compliance with deadlines.

I also delivered technical assistance and remote support for software installation and configuration.

Asesor de Ventas / Data Entry | Trabajo informático @ Sasfa Group, SpA
Not specified

I worked in customer service and sales through cold calling and digital channels.

I followed up on potential clients and contributed to improving conversion rates in competitive environments.

I also managed databases, updated information on digital platforms, and verified data across online portals.

Education

No education data available.

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This professional hasn’t listed any services yet.

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