Paula Gregg
Paula Gregg

Senior Business Systems Analyst / SharePoint Administrator

Open to offers · Member since 26 Jul 2026
Message
Location
Albuquerque, United States
Desired salary
Unspecified
Work preference
Hybrid / Full Time
Experience level
Senior

About

Professional summary

I am a results-driven IT professional with more than 15 years of experience in business systems analysis, Microsoft 365 administration, SharePoint Online management, workflow automation, and enterprise process improvement.

I specialize in translating business requirements into scalable technical solutions that improve governance, reduce operational risk, and strengthen collaboration across teams and departments.

My background includes requirements gathering, process modeling, documentation governance, knowledge management, identity and access management, security and compliance, and change management.

I have led and supported enterprise initiatives involving SharePoint architecture, Power Automate, Power Apps, Power BI, and Microsoft 365 governance, with a strong focus on sustainable automation and operational excellence.

I am also experienced in project coordination and technical problem-solving, including upgrade planning, stakeholder engagement, training development, and cross-functional collaboration.

I value clear documentation, structured processes, and practical solutions that help organizations work more efficiently and consistently.

I am open to opportunities where I can contribute my business analysis, SharePoint, and Microsoft 365 expertise to improve systems, support users, and deliver measurable business value.

Skills

20 capabilities

Experience

Career history

Senior Business Systems Analyst New Mexico Gas Company

Analyze business requirements and develop enterprise application solutions aligned with organizational goals.

Lead requirements gathering, process analysis, documentation development, and solution evaluation. Maintain documentation governance standards and knowledge-management practices across Corporate Applications.

Design and deliver training sessions on business analysis, stakeholder communication, and process modeling. Facilitate collaboration between business units and technical teams to identify process-improvement opportunities.

Senior Consultant | Senior SharePoint Administrator/Developer Sparq Holdings, Inc.

Designed scalable SharePoint architectures across manufacturing, healthcare, engineering, and other industries.

Administered SharePoint farms, managed permissions, security settings, and tenant-level environments. Developed automated processes for repetitive SharePoint tasks using workflow tools and led version upgrades, patches, and modernization strategies.

Led enterprise application ticket-queue management, resolved complex SharePoint issues, and supported end-user and admin training, documentation, and knowledge resources.

Senior Consultant | Co-Chair, Disability Community Resource Group Sparq

Advocated for accessibility, inclusion, and empowerment for individuals with disabilities.

Partnered with cross-functional teams to implement accessibility initiatives across facilities and technology. Influenced organizational policies to align with disability-inclusion best practices and regulations.

Built partnerships with nonprofits and advocacy groups to strengthen community impact.

Education

Learning history
No education data available.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

Jobs Talent Salaries
Menu